FAQs
1. What is Lovemaker Aromatics?
Lovemaker Aromatics is a romantic self-care collection by Shemo Bear, offering handcrafted massage oils, sensual aromatics, and thoughtful gifts designed to bring couples closer together. Each product is made with high-quality, cosmetic-grade ingredients to nurture both skin and connection.
2. Where do you ship from?
We ship all orders from Hamilton, Canada. Each order is carefully packed and sent with love.
3. Do you offer international shipping?
Currently, we ship within Canada only. Stay tuned as we expand to international shipping soon!
4. How long will it take to receive my order?
Orders are processed within 1–3 business days. Delivery times vary:
- Domestic (Canada): 3–7 business days
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International: 7–21 business days (when available)
You’ll receive a tracking number as soon as your order ships.
5. What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shopify Pay for a secure and convenient checkout.
6. Is this a good gift?
Absolutely! Our massage oils and romantic blends make perfect gifts for birthdays, anniversaries, Valentine’s Day, or just because. You can even include a custom message at checkout to personalize your gift.
7. Are your products natural and safe for skin?
Yes! We use cosmetic-grade, skin-safe ingredients like avocado oil, apricot kernel oil, grapeseed oil, and vitamin E. Our blends are gentle, nourishing, and suitable for most skin types.
8. Can I use your massage oils daily?
Yes! Our oils are formulated for both daily use and special moments. They’re lightweight, deeply hydrating, and absorb beautifully into the skin.
9. Can I change or cancel my order?
If you need to change or cancel your order, please contact us within 12 hours of placing it. Once your order has been processed and shipped, changes can no longer be made.
10. How can I contact you?
We’re here to help! Email us at shemobear@gmail.com or use the contact form on our website. We typically respond within 24 hours